"Zillows updated privacy policy for Follow Up Boss has sparked debate among real estate agents. The policy introduces mutual customer data, allowing Zillow to engage with clients who have a Zillow account. Critics argue this could affect agent-client relationships, prompting some to consider switching CRMs. Real estate professionals are leveraging AI to enhance their marketing, streamline operations and improve client services. Industry leaders stress the importance of ethical AI use and proper vendor vetting, while highlighting the technology's potential to transform how agents work."
"Intercontinental Exchange Inc. reported record third-quarter earnings, driven by strong growth in its mortgage technology and data businesses. The company achieved a 24% increase in net income and a 3% rise in revenue, with significant contributions from its Encompass platform and AI-driven innovations. The Real Brokerage posted a 53% year-over-year revenue jump in Q3 2025 to $568.5 million, driven by higher transactions and agent growth."
Zillow updated its Follow Up Boss privacy policy to introduce mutual customer data, allowing Zillow to engage with clients who have a Zillow account. Critics warn the change could affect agent-client relationships and lead some agents to switch CRMs. Real estate professionals are adopting AI to enhance marketing, streamline operations, and improve client services, with industry leaders stressing ethical AI use and vendor vetting. Intercontinental Exchange posted record Q3 earnings with a 24% net income increase and AI-driven contributions. The Real Brokerage reported 53% revenue growth, PartnerOne acquired Mortgage Cadence, Collov AI partnered with Side, and Xactus integrated additional data partners.
Read at www.housingwire.com
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