Generative AI is automating tasks once considered impossible to automate, such as analyzing, summarizing, advising, and writing. A study analyzing 200,000 interactions showed users instructing AI to independently perform various business functions. AI's use as a primary performer is evident in sectors reliant on language and communication, like administration and consultancy. The findings link AI interactions to high-skilled professions, where it often executes tasks. Generative AI is especially adept at knowledge work, processing text and structuring information, indicating a major shift in automation capabilities.
GenAI is redefining the boundaries of automation by engaging in complex business tasks such as analyzing, summarizing, advising, and writing, traditionally deemed human domains.
A large-scale analysis of 200,000 conversations with AI shows users instructing it to perform tasks like rewriting reports and generating emails, demonstrating AI as a performer.
In sectors dependent on knowledge and communication, GenAI's role expand beyond a mere tool, significantly impacting fields traditionally requiring human expertise.
GenAI is particularly effective in knowledge work, such as processing information and text, which were previously thought resistant to automation, indicating a major shift.
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