During Cisco Live, Dr. Vince Kellen, CIO at UC San Diego, emphasized that experienced IT professionals should share insights to aid in creating digital twins and AI agents that alleviate mundane tasks. Amid funding challenges in higher education, he likened the university's operation to a bustling city and stressed the importance of automation for improving productivity. Kellen also highlighted unique security threats, particularly from foreign actors, and the necessity of automating defense mechanisms to focus on sophisticated cyberattacks, which can be countered through proactive measures such as agentic AI to detect problems early.
"All roads are leading to high levels of automation whenever we can," he said.
"It is also setting the scene for great productivity, perhaps adding humans as agents and a digital twin of that human within an agentic framework so the knowledge and the expertise we have can get into the AI and relieve them of some of the burden of constantly replaying their history back to us."
"I've learned that when you put sonar in the water, you discover more than fish, and other countries want to know about that."
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