"We find steady growth in work-related messages but even faster growth in non-work-related messages, which have grown from 53% to more than 70% of all usage,"
"Computer programming and self-expression both represent relatively small shares of use,"
"Approximately 30% of consumer usage is work-related and approximately 70% is non-work - with both categories continuing to grow over time, underscoring ChatGPT's dual role as both a productivity tool and a driver of value for consumers in daily life."
"The most common topics of conversation in ChatGPT were requests for "practical guidance" such as tutoring, how-to advice and brainstorming ideas, as well as "seeking information" as a substitute for search engines."
More than 70% of ChatGPT queries are personal or non-work-related, up from 53% previously. Approximately 30% of consumer usage is work-related while non-work usage has grown faster. Analysis used 1.5 million queries from a privacy-preserving automated pipeline covering Free, Plus, and Pro consumer plans, excluding Enterprise, Business, and Education subscriptions. Writing assistance and practical guidance—including tutoring, how-to advice, brainstorming, email drafting, translation, and summarization—are among the most common use cases. Computer programming and self-expression represent relatively small shares of use. Both work and non-work categories continue to grow, creating economic value in daily life.
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