"OpenAI has launched a new ChatGPT feature that makes it easier to search for workspace information without switching between apps. The "company knowledge" ChatGPT update for Business, Enterprise, and Education users is powered by a version of GPT‑5 that directly connects with tools like Slack, SharePoint, Google Drive, and GitHub, allowing the chatbot to sift through more sources to find the answers you need."
"The goal is to enable business users to utilize ChatGPT as a conversational search engine of sorts that can scour through all available workplace data to find what they need. Anthropic launched a similar "Skills" tool for its own Claude AI earlier this month that aims to improve AI agent capabilities for specific work tasks. This builds on beta features introduced in June and provides a more comprehensive experience than previous app connections for ChatGPT."
""Every response includes clear citations so you can see where the information came from and trust the results," OpenAI said in its announcement. "For example, if you have an upcoming client call, ChatGPT can create a briefing for you based on recent messages from your account channel in Slack, key details from emails with your client, the last call notes in Google Docs, and any escalations from Intercom support tickets since your last meeting.""
The company knowledge feature in ChatGPT for Business, Enterprise, and Education connects a GPT‑5 model directly to workplace tools such as Slack, SharePoint, Google Drive, and GitHub. The feature searches multiple sources simultaneously, uses date filters, and can think while it searches to resolve conflicting details and find time-based information. Every response includes clear citations so users can verify sources and trust results. The tool can aggregate messages, emails, call notes, and support tickets into briefings for meetings. A similar Skills tool from Anthropic aims to enhance AI agent capabilities for specific work tasks, and the update builds on June beta integrations.
Read at The Verge
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