"The majority of Claude's usage is related to work or productivity, with users primarily utilizing the chatbot for content creation rather than emotional support."
"Though companionship-seeking conversations are rare, they can emerge from help-seeking, especially during emotional distress, leading to unforeseen companionship dynamics."
A report by Anthropic reveals that AI chatbot Claude is primarily used for productivity and content creation rather than emotional support. Users seek emotional guidance only 2.9% of the time, with companionship and roleplay making up less than 0.5% of conversations. The study analyzed 4.5 million interactions, finding that even when users engage for advice on well-being, discussions may inadvertently shift toward seeking companionship, especially during longer exchanges. This indicates a complex relationship between users and AI, where support needs can evolve in deeper contexts of personal distress.
Read at TechCrunch
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