"It's pretty easy. Start by going to renewed.velocio.cc/tradein and click: "Start Mail-in." Enter the Velocio item you would like to send in, then choose it. Click: "Yes, add item." Notice that Velocio will estimate your expected credit. From there, you can choose to add another item or "continue" to wrap things up. Once you hit continue, it will prompt you to fill out the standard shipping and billing information."
"First, you will receive up to 15% credit on the original price of the product you're returning. Velocio bases the amount of credit given "on the condition of the item and its original retail value." If they cannot determine the original MSRP, they will credit you $7. Also, another important note is that Velocio determines the condition of what you send back. If an item is in poor condition, "you will not receive a gift card and your item will not be returned to you""
Velocio runs a trade-in program for used Velocio apparel that gives shoppers up to 15% credit toward new purchases. The process begins online at renewed.velocio.cc/tradein with a mail-in option, item selection, and estimated credit shown before submitting shipping and billing information. Credit is based on item condition and original retail value; items with undeterminable MSRP receive a $7 credit. Velocio assesses returned items and will not return items in poor condition or issue credit for them. The program excludes socks, gloves, shoe covers, hats, warmers, bottles, stickers, tote bags, other-brand items, collaborations, and deducts $10 to cover return shipping.
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