""We don't live in the SaaS neighborhood," McDermott told Fortune in an interview ahead of the earnings release."
""Functional SaaS and feature SaaS will be automated by ServiceNow and the language models that are meeting us in the middle of our workflow, where business happens.""
ServiceNow delivered Q4 subscription revenue of $3.47 billion, up 21% year-over-year, and non-GAAP EPS of $0.92, both above consensus. The company raised full-year 2026 subscription revenue guidance to $15.53–$15.57 billion, implying roughly 20%–21% growth versus analysts' 18%–18.5% expectation. Now Assist, the AI product suite, more than doubled net new annual contract value in Q4 compared with the prior year. ServiceNow's shares have declined about 40% over the past year amid valuation concerns and fell 4% in after-hours trading after the release. CEO Bill McDermott emphasized differentiating ServiceNow from conventional SaaS and leveraging language models to automate workflows.
Read at Fortune
Unable to calculate read time
Collection
[
|
...
]