"OpenAI's vice president for global policy, Ann O'Leary, said the company only discovered the second account after Jesse Van Rootselaar's name was announced by the Royal Canadian Mounted Police, who said Van Rootselaar killed eight people and then herself in Tumbler Ridge, British Columbia, on Feb. 10. She said the shooter somehow evaded systems to prevent banned users from creating new accounts."
"Based on what we could see at that time the account was banned in June 2025, we did not identify credible and imminent planning that met our threshold to refer the matter to law enforcement, O'Leary said. The letter said OpenAI is committed to strengthening its detection systems to better prevent attempts to evade its safeguards and prioritize identifying the highest risk offenders."
"The letter said OpenAI's automated system detected the account, and it was then sent to human review to determine whether its policies were violated and whether the account warranted referral to law enforcement. Van Rootselaar's second account was shared with law enforcement upon its discovery."
OpenAI disclosed that the shooter in a fatal Canadian school shooting circumvented a ban on her first ChatGPT account by creating a second account. The company's first account was shut down in June 2025 for policy violations, but the automated system did not identify credible and imminent planning meeting the threshold for law enforcement referral. OpenAI only discovered the second account after the shooter's identity was publicly announced. The company outlined immediate steps to strengthen detection systems and prevent banned users from creating new accounts. OpenAI stated that if enhanced protocols had been in place, law enforcement would have been notified of the activity.
Read at www.mercurynews.com
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