Ingram Micro is progressively reactivating customer ordering capabilities globally following a ransomware attack. The company confirmed that affected systems have been remediated and unauthorized access is considered contained. Customers can now start placing orders again through phone and email, though certain regional limitations remain. Global availability for subscription orders is established, managed by its Unified Support organization. Despite improvements, hardware and technology orders continue to face limitations. The company reported significant revenues in its latest quarter, highlighting the urgency to restore normal operations.
Ingram Micro has confirmed that its systems affected by the ransomware attack are now thought to be contained and remediated, allowing for gradual restoration of order capabilities.
Customers can start placing orders for subscriptions and other products again via phone and email, although regional limitations are in place.
Ingram Micro reported its revenues at $12.28 billion for the last quarter, with each day of downtime costing around $190 million.
Ordering capabilities for new customers are restored in select countries, including the UK, US, and several others, but hardware orders remain limited.
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