"The Spanish banking giant, Santander is to close 44 bank branches and 291 jobs are at risk, this is part of an overhaul as their customers are moving towards digital services. Santander said 96% of transactions are being done on done digital channels as customers are moving on to online banking. The Spanish banking giant said that the cuts to bank branches will leave 244 branches."
"In response to a continuing and sizeable shift towards customers using digital banking, we are making changes to our branches to better support our customers."
"We will continue to invest in both our branch network - comprising of full-service branches, counter-free branches, reduced-hour branches, Santander Locals, and our increasingly popular work cafes - as well as our digital banking services, so we can be there to support our customers however they choose to bank with us."
Santander will close 44 bank branches and 291 jobs are at risk as customers migrate toward digital banking. Ninety-six percent of transactions occur on digital channels as customers move to online banking. The branch network will be reduced to 244 locations. Branch formats will include full-service branches, counter-free branches, reduced-hour branches, Santander Locals, and work cafes. Santander will continue to invest in both its branch network and digital banking services to support customers across multiple channels and align operations with changing customer preferences.
Read at London Business News | Londonlovesbusiness.com
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