"Our brand has been the home. We won the home. Now we can turn the home into the hub for everything you do-and buy-around it. Because we're integrated into your building, the restaurants, the gym, the grocery store, the car service and more, can let customers wake up and say 'hey, can you pay my rent for me, have eggs delivered to my apartment and make a reservation for dinner?'"
"Everybody talks about agents and AI, but no one can take actions for you. Because we're integrated into your building, the restaurants, the gym, the grocery store, the car service and more, can let customers wake up and say 'hey, can you pay my rent for me, have eggs delivered to my apartment and make a reservation for dinner?'"
Bilt Rewards, which powers rental payments in 25% of U.S. apartment buildings, introduced an AI-powered concierge service that integrates local merchants and partners into its ecosystem. The platform allows 5.5 million members to pay rent, book amenities, reserve restaurants, schedule fitness classes, order prescriptions, arrange transportation, book flights, and redeem loyalty points without leaving the app. CEO Ankur Jain positions the service as a hotel concierge connecting homes to surrounding neighborhoods. Through partnerships like Verifone's payment terminal integration, Bilt enables merchants to recognize and reward members at point of sale. The service differentiates itself by enabling actionable AI that executes transactions across integrated building services, restaurants, gyms, grocery stores, and car services, competing in the home commerce space against major players like Amazon.
#ai-powered-concierge #rental-payments-platform #home-commerce-ecosystem #loyalty-rewards-integration #smart-home-services
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