""Adjustments related to tips from earlier periods may relate to different reasons depending on your impacted tips, including cases where customers were not charged for those tips," the message read."
""We deeply value drivers on the Spark Driver platform and are committed to ensuring they receive their disbursements accurately and on time," a Walmart spokesperson told Business Insider."
""Through our standard review process, we identified that some drivers may not have received their full disbursements," the spokesperson said. "The issue has been resolved, and those affected in the past will receive the appropriate adjustments with interest.""
Walmart issued retroactive tip adjustments to some Spark delivery drivers after identifying payment errors. The adjustments included interest and in some cases totaled hundreds of dollars. Notifications about the payments sometimes lacked specifics about the time period or reasons for delayed disbursements. Reported reasons for adjustments included situations where customers were not charged for tips. Some drivers received payments months after last working for Spark or after account deactivation. Drivers shared screenshots and notifications in social media groups, including reports of attempted deposits to closed bank accounts. Tips remain a key part of gig workers' earnings on delivery platforms.
Read at Business Insider
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