The Charity Commission criticized Prince Harry for allowing a public dispute with Dr. Sophie Chandauka, chair of the Sentebale charity, to unfold after his resignation. Harry, along with co-founder Prince Seeiso, stepped down amid tensions over governance and management issues within the charity. Chandauka accused critics of playing victim while claiming she addressed governance failures. The commission stated that the unresolved disputes harmed the charity's reputation and public trust, leading to a Regulatory Action Plan for necessary improvements in management practices.
Sentebale's problems played out in the public eye, enabling a damaging dispute to harm the charity's reputation, risk[ing] overshadowing its many achievements, and jeopardising the charity's ability to deliver for the very beneficiaries it was created to serve.
The Charity Commission criticised all those involved in the dispute for allowing it to play out publicly, saying the then trustees' failure to resolve disputes internally had severely impacted the charity's reputation.
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