"When you receive a call from an unknown number, AT&T's AI assistant will pick up and ask for more information about who's calling and why. The AI assistant will patch the call through to you if it meets certain criteria, such as whether it determines the caller is human based on the sound of its voice or if it detects a sense of urgency. Otherwise, it can take a message or hang up."
"AT&T is testing an AI-powered assistant designed to screen phone calls for you. The mobile carrier is bringing the feature to a select group of customers this year, and likens it to a "digital receptionist" that can identify and filter out robocallers based on the information from its network, like your call history. "This is only the foundation of what it can do," Andy Markus, AT&T's chief data officer, tells The Verge,"
AT&T is piloting a network-based AI assistant that screens incoming calls from unknown numbers and can identify and filter robocallers using network information and call history. The assistant can answer unknown calls, ask who is calling and why, and decide whether to connect the call based on criteria like whether the caller sounds human or whether the situation seems urgent. When criteria are not met, the assistant can take a message or hang up. The feature will roll out to a select group of customers this year and could expand to tasks like reservations and scheduling.
Read at The Verge
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