"I downloaded the app and joined the waitlist around 8:30 p.m. PT on Wednesday. To my surprise, I saw that I was taken off the waitlist in about three hours. Users on X reported a similar experience. I was surprised because the public rollout of the app didn't come with an announcement from Tesla or Elon Musk that Robotaxi would add more cars to the San Francisco Bay Area or Austin, where the service currently operates."
"If users like me were taken off the waitlist that fast, without clarity on whether more cars were put on the roads, what would this do to pick-up times? During my brief time with the app, the pick-up ETAs were high. Estimated times ranged from 12 minutes to up to 40 minutes. Twelve minutes can be par for the course in SF for Uber or Waymo's robotaxis; but 40 minutes? Then, on Thursday evening, I noticed my access was revoked."
Tesla expanded access to its Robotaxi app by opening a waitlist to all iOS users, and many users were briefly removed from then returned to the list. One tester gained access late Wednesday but lost it the following day after being granted and then revoked entry. The public rollout occurred without confirmation that additional vehicles were deployed in San Francisco Bay Area or Austin, raising questions about actual fleet capacity. Pickup ETAs observed ranged from 12 to 40 minutes, indicating inconsistent service levels. Some users reported app glitches or reinstatements, and Tesla did not provide comment.
Read at Business Insider
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