"Delays, often several hours long. Missed connections, train cancellations and dirty stations. Broken tracks and signal boxes, leading to countless roadworks. Poor service on trains, dirty toilets. Deutsche Bahn has been in crisis for a long time. Now everything is supposed to get better. With a new boss, a realistic schedule, and a focus on passengers' expectations that trains run comfortably and reliably from A to B as scheduled."
"Evelyn Palla has been on the Deutsche Bahn board since 2019 and has been responsible for regional transport since 2022, managing to whip it into shape. In fact, local transport has recently been in the black and has attracted more customers. Union representatives of the 235,000 Deutsche Bahn employees have expressed appreciation for Palla herself taking and passing the test to get her locomotive driver's license last year."
Deutsche Bahn has suffered long delays, missed connections, cancellations, dirty stations, broken tracks and faulty signals, plus poor onboard service. The government named Evelyn Palla as the new CEO with a mandate to deliver comfortable, reliable point-to-point service using a realistic schedule and stronger operational focus. Palla served on the Deutsche Bahn board since 2019 and led regional transport from 2022, returning services to profit and attracting customers. Employees and unions praised Palla’s hands-on step of obtaining a locomotive driver’s license to understand operational realities. The appointment replaces Richard Lutz amid widespread calls for rapid improvement.
Read at www.dw.com
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