
"The promise of changing the world is sometimes real, but it can also be clever marketing. Defining what 'changing the world' means is essential."
"Social impact is the net effect that a product, service, or activity has on people, families, and communities—whether those effects are positive or negative."
"Technology companies are exceptionally good at measuring growth, adoption, and valuation, but they say very little about the full balance sheet of consequences."
Tech leaders frequently express a desire to change the world, a sentiment echoed in their mission statements and marketing. However, the definition of 'changing the world' must be clarified, as not all claims lead to positive outcomes. Social impact is defined as the net effect of a product or service on individuals and communities, encompassing both positive and negative consequences. While technology companies excel in measuring growth and profitability, they often neglect to assess the broader implications of their innovations.
Read at Fast Company
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