"Many say the firm's security software slowed their devices down. Many use their own money to buy their own technology to help them do their work. Many say they wished they had more time to do the training to learn how to use the technology the firm does have. A number of associates say partners either aren't using the technology the firm has, were skeptical of it, or just plain don't understand it."
"The fact that so many associates are dissatisfied with the technology of the firm and the hardware they are given to do the work is especially significant. This means that it's taking associates longer to do work that could be done more efficiently if they had better hardware. And this translates into more time spent on tasks and higher bills to clients."
56% of large law firms had at least one midlevel associate complain about firm technology, particularly issued laptops. Many associates report that firm security software slows devices. Many associates buy their own technology with personal funds to complete work. Many associates wish for more time to complete training on existing firm technology. A number of associates report partners either do not use, are skeptical of, or do not understand firm technology, especially AI. 34% of associates identify technology replacing humans as the biggest threat to their career. These conditions slow work, raise client costs, lower quality, create shadow IT, and increase stress and burnout.
Read at Above the Law
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