A man was caught using an expired South Western Railway (SWR) railcard for three years, leading to a debt of £580 in unpaid fares. Stopped at London Waterloo by a revenue protection officer, the man initially claimed he did not have the railcard on him. Officer Jack became suspicious when investigating the validity of his recent ticket purchase, common among commuters attempting to exploit fare systems by buying discounted tickets for shorter segments of their journey. The total owed, including investigation costs, reached £834.
When stopped by SWR officer Jack and asked to present his railcard, the man said I don't have the railcard on me, saying he had a physical card rather than a digital one.
Later in the programme, SWR's fraud team revealed the customer had been using an expired Railcard for over three years, owing 580 in fares.
The passenger provided his details to prove his identity and address, confirming he lived at Sunbury-on-Thames, which is further down the SWR line in Surrey.
Officer Jack suspected that the man may have been attempting a short fare where a passenger buys a ticket which covers only a part of their journey.
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