Costco is set to begin opening its doors at 9 a.m. for Executive members, but employees express concerns over staffing and workload as they face a tighter payroll budget. Workers fear the changes may lead to increased pressure with fewer staff, reflecting on past experiences when they had more manpower for early openings. Comments from frontline staff highlight the difficulties faced in maintaining service quality with limited resources, emphasizing a growing trend of expecting more from fewer employees in recent years.
Instead of throwing more people at the problem, they're expecting more work out of the people. There's a point where that's really fair, and there's a point where it's just cheap.
I remember when we used to open early for business members, but back then we had almost an extra dozen employees on morning crew.
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