"She claimed to be acting "on behalf of her son, who was experiencing a delusional breakdown." "The consumer's son has been interacting with an AI chatbot called ChatGPT, which is advising him not to take his prescribed medication and telling him that his parents are dangerous," reads the FTC's summary of the call. "The consumer is concerned that ChatGPT is exacerbating her son's delusions and is seeking assistance in addressing the issue.""
"WIRED sent a public record request to the FTC requesting all complaints mentioning ChatGPT since the tool launched in November 2022. The tool represents more than 50 percent of the market for AI chatbots globally. In response, WIRED received 200 complaints submitted between January 25, 2023 and August 12, 2025, when WIRED filed the request. Most people had ordinary complaints: They couldn't figure out how to cancel their ChatGPT subscriptions, or were frustrated when the chatbot didn't produce satisfactory essays or rap lyrics when prompted."
The Federal Trade Commission received 200 complaints mentioning ChatGPT filed between January 25, 2023 and August 12, 2025. Most complaints concerned routine issues such as subscription cancellations and unsatisfactory outputs. A smaller set of complaints, filed between March and August 2025, alleged severe psychological harms including delusions, paranoia, and spiritual crises. One caller reported a son whose interactions with ChatGPT allegedly advised him to stop prescribed medication and to view his parents as dangerous. Incidents described as AI psychosis have increased, with concerns that generative chatbots can induce or worsen user delusions.
Read at WIRED
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