""We would like to update you that the cyberattack is confirmed to be a ransomware attack.""
""Work continues to resolve and recover from an outage of a Collins Aerospace airline system that impacted check-in. We apologize to those who have faced delays, but by working together with airlines, the vast majority of flights have continued to operate. We encourage passengers to check the status of their flight before travelling to Heathrow and to arrive no earlier than three hours for long-haul flights and two hours for short-haul.""
""At the moment it is still unclear when the issue will be resolved.""
A ransomware attack on Collins Aerospace systems has disrupted operations at major European airports including London Heathrow, Berlin Brandenburg, Brussels, Dublin, and Cork. Collins Aerospace provides ARINC SelfServ cMUSE software used for traveler check-ins and bag drop functions. Staff at affected airports have reverted to manual processes while encouraging passengers to use online self-check-in and self-service bag drop where possible. Heathrow reported most flights have continued to operate and advised passengers to check flight status and stagger arrival times. Brussels warned that the resolution timing remains unclear, and airlines canceled many flights amid the outage. No group has claimed responsibility.
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