"We're all well acquainted with the feeling that we've been scammed, tricked, or flat-out deceived when shopping for products and services. That's why the phrase 'junk fees,' was coined by the Consumer Financial Protection Bureau."
"It is only after the individual has selected the desired event/seat(s)/price that these additional fees are quantified and added to the total price of the sale. In fact, it is only at this advanced stage of the purchase process that Hofstra even discloses - for the first time - that it will charge the individual any fees."
"New York's 2022 Ticketing Law, which requires venues to disclose the total cost of a ticket - fees included - before a customer selects their seat. But the suit claims Hofstra charges a mandatory $5 processing fee for all ticket purchases and a variable per-ticket fee on every individual admissions sale, neither of which is disclosed until checkout."
Dominick Serra purchased two $12 tickets to a Hofstra women's basketball game and discovered $7.08 in hidden fees at checkout: a $5 processing charge and a $2.08 per-ticket surcharge. The lawsuit claims Hofstra violates New York's 2022 Ticketing Law, which requires venues to disclose total ticket costs including all fees before customers select seats. Instead, Hofstra allegedly only reveals these mandatory charges during the final checkout stage. Serra's attorney argues this constitutes deceptive "junk fees," a term coined by the Consumer Financial Protection Bureau. The suit seeks class-action status and alleges Hofstra's approach is deliberately disingenuous.
Read at New York Post
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