The article highlights the challenges faced by a food delivery worker and mother balancing family responsibilities with job flexibility. After being laid off, she turned to delivery work but faced setbacks due to city regulations that complicated scheduling and reduced income. As restaurant delivery options dwindled due to recent laws, she transitioned to grocery delivery, which offered more flexibility. However, new legislation proposed by the City Council now risks that flexibility as well, making it increasingly difficult for delivery workers to sustain their livelihoods and family commitments.
When the City Council passed a law that forced restaurant delivery companies to create a nightmarish scheduling system, workers had to book full shifts just to deliver.
When food costs started to rise because of the changes being made to the apps, tips went down considerably. I became one of the 12,000 eliminated from restaurant delivery.
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