Uber expands to hotel bookings, AI voice assistant, and more, thanks to AI
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Uber expands to hotel bookings, AI voice assistant, and more, thanks to AI
"Uber's new features will allow users to book in more than 700,000 hotels worldwide, offering 20% discounts on select hotels and 10% back in Uber Credits for Uber One members."
"Praveen Nepalli Naga, CTO of Uber, stated that the new features would have taken a year to develop, but with Agentic AI, the timeframe was reduced by half."
"Dara Khosrowshahi, CEO of Uber, emphasized the evolution of Uber into an all-in-one app, stating, 'helping people go, get, and now travel all in one place.'"
"The new features aim to address cognitive overload and decision paralysis, with the goal of helping users reclaim their time by managing logistics more efficiently."
Uber introduced a hotel-booking feature and an AI voice assistant during its Go-Get event in New York City. This partnership with Expedia Group allows users to book over 700,000 hotels globally, with discounts and Uber Credits for members. The AI-powered Voice Booking Assistant enables hands-free ride bookings. The development process was expedited by Agentic AI, reducing the time to market. Users can view hotel options, prices, and earn credits through the Uber app, streamlining travel logistics and enhancing user experience.
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