Thought Leader Q&A: Exploring Result Expectation Alignment And Business Performance Systems With Mario Buljan
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Thought Leader Q&A: Exploring Result Expectation Alignment And Business Performance Systems With Mario Buljan
"The biggest challenge is that Learning and Development is not positioned as a strategic function in many organizations. Instead, L&D often operates as a function for the sake of having a function. It is rarely used by executive leadership as a strategic support capability and is more often treated as a nice-to-have necessity rather than an integral part of business decision-making."
"Learning needing to drive performance, not just participation. Participation by itself means very little. In many organizations, learning initiatives are mandatory, and success is measured by participation rates rather than actual business outcomes and performance improvements."
Organizations struggle to position Learning and Development as a strategic function rather than a localized necessity. L&D typically operates as an activity-focused initiative measured by participation rates rather than business performance outcomes. The shift required involves moving from customized content delivery to a governed system where success criteria are defined upfront and results are owned at the executive level. This transformation positions learning as a predictable system that drives measurable organizational results, integrating L&D into executive decision-making rather than treating it as a peripheral function. Performance-driven learning focuses on business outcomes rather than participation metrics, ensuring learning investments directly contribute to organizational objectives.
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