KLM has reported a data breach at an external customer service partner, resulting in the compromise of customer contact information and Flying Blue data. The airline stated that sensitive data, including passwords and travel dates, has not been affected. Customers who previously interacted with customer service are vulnerable. The breach was discovered by IT security teams, and the airline has advised affected customers to be cautious of phishing attempts. Regulatory bodies were notified by KLM and Air France regarding the breach, which was limited to a customer service platform.
KLM has informed customers about a data breach at an external customer service partner, in which contact information and Flying Blue data were stolen.
Sensitive data such as passwords and travel dates have not been affected, although affected customers are advised to be cautious of phishing emails.
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