"There's been an explosion in the growth of corporate eLearning initiatives in the post-COVID era. That's due in part to the growth in remote work and geographically distributed teams. Unfortunately, there are always growing pains when any corporate initiative scales up in a hurry. In the case of eLearning, one of those growing pains is a tendency to let data privacy standards fall by the wayside."
"The obvious data that falls within the scope includes personally identifiable information (PII), user performance metrics, and behavioral data. However, corporate eLearning programs often collect far more sensitive types of information beyond those. Other categories of data that raise privacy concerns include participation in DEI initiatives, ethics-related information, and data from well-being modules. It's also vital to recognize that employees may underestimate what data their employer collects through eLearning platforms and coursework."
Corporate eLearning environments collect a wide range of learner data, including PII, performance metrics, behavioral signals, DEI participation, ethics responses, and well-being information. Employees often underestimate the scope of data collection, so transparency about what is collected and why is essential. Weak eLearning data privacy increases exposure to cyberattacks, financial loss, reputational harm, and regulatory liability. Effective protections include access controls, strong encryption, data minimization, retention limits, anonymization, vendor risk management, contractual protections, regular audits, and incident response plans. Ongoing staff training and privacy-by-design practices help maintain compliance across jurisdictions and reduce risks from learning-platform analytics.
Read at eLearning Industry
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