"The role of a Scrum Master is to establish Scrum, and the Scrum Master is accountable for the Scrum Team's effectiveness. Thus, it is quite tempting to ask how a Scrum Master can help improve the productivity of the development team. But, in a complex working environment like software development, productivity is often not the right measure to showcase all the complexities of software developers' knowledge work."
"But productivity in a complex working environment like Agile software development is not linear. Factors like customer satisfaction, business value, and project success matter more than working at the highest efficiency. It is because if a software is not able to deliver the intended business value or solve the exact customer problems, there is no use in building it fast, in the least possible time. It will be a waste of time and money."
A Scrum Master establishes Scrum and is accountable for the Scrum Team's effectiveness. Productivity in complex software development cannot be captured by simple output/input ratios or metrics like lines of code or story points. Delivering customer satisfaction, business value, and project success matters more than maximizing efficiency. Operational inefficiencies can hinder productivity and should be addressed. The Scrum Master's actions directly impact the team's functioning and should focus on removing impediments and aligning work to deliver intended business value rather than pursuing speed alone.
Read at dzone.com
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