"Change in large organizations can often be treated as a strategic exercise: setting specific goals, outlining key priorities, and polishing the vision. Yet when the moment comes to put that vision into practice, the human reality proves far more complicated. Strategy is rarely what breaks down; people, alignment, and trust do. This is where Aishani Gupta, director at Thoughtium, has built her career."
"Aishani's career began in India with 91springboard, one of the country's first coworking ventures. There, she helped scale operations from a single centre to a $150 million company serving thousands of members. That early exposure to growth taught her the mechanics of building systems at speed. But it was in the U.S., while pursuing an MBA at Babson College, that her philosophy of transformation began to crystallize."
"In one of her most defining projects, she led a design thinking initiative aimed at reducing the growing social isolation older adults faced after the COVID-19 pandemic. The state initially framed the problem as a technology challenge, focusing on expanding access to tools like telehealth services and public transit. Aishani's team uncovered something deeper: the barriers were emotional, tied to dignity, independence, and the stigma of aging."
Large-organization change often focuses on strategy, goals, priorities, and vision, yet human realities create breakdowns in people, alignment, and trust. A transformation consultant with experience across healthcare, technology, and public policy builds a practice that combines analytical rigor with human-centered focus. Early growth work at a major coworking venture taught rapid systems scaling. An MBA-era project reframed elderly isolation as emotional "living transitions" rather than a pure technology-access issue. Solutions included peer mentoring pilots, inclusive training designs, and policy recommendations that addressed dignity, independence, and stigma to enable more effective implementation of change.
Read at London Business News | Londonlovesbusiness.com
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