"They used my recent transactions, information to verify, to trick me that it was them; they used a fake caller ID acting as the financial institution."
"First, I went to block my cards, as I'm blocking them, I see $1,000 being pulled out,"
"I went to cancel the large transfer and it was too late."
"As the most loved banking app, Chime is committed to ensuring members have control of their money and we are pleased that this matter is now resolved. Chime members can keep themselves protected by visiting our Trust and Safety Hub and"
A Bay Area man lost $6,000 after a caller impersonated a Chime representative and used recent transaction details plus caller-ID spoofing to gain trust. Two unauthorized transfers—$5,000 and $1,000—processed before the victim could fully block his card. The victim spent roughly 30 hours trying to recover the funds through Chime without success. A consumer advocacy team intervened and the money was returned the next day. Chime issued a statement affirming commitment to member control of funds and directed members to its Trust and Safety Hub for protection guidance.
Read at ABC7 San Francisco
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