The last interface, sycophancy in AI, design is how it wins

"The Citrini Report follows AI's current trajectory and projects that 2028 will bring a self-inflicted corporate doom loop: AI makes software so cheap to build that SaaS companies will cannibalise themselves out of business."

"For decades in SAAS, products reduced ambiguity. Users supplied constrained inputs, and the system handled the output. It's never been Minority Report cinematic, but it was predictable. AI-first interfaces invert that sequence."

"So something real is happening: startups are genuinely smaller than they used to be, even as they're raising bigger seed and series A rounds. They're also hiring more slowly as they grow, and in some cases they're shrinking."

A Citrini Research report projects that artificial intelligence will dramatically reduce software development costs, creating a self-destructive cycle for SaaS companies by 2028. This forecast has already impacted major software organizations like Atlassian and Slack. AI-first interfaces fundamentally change how users interact with software by inverting traditional design patterns where systems reduced ambiguity. Companies leveraging AI are hiring fewer people despite larger funding rounds and slower growth trajectories. Software engineers face uncertainty about career longevity, with the industry potentially undergoing more radical transformation in the next decade than it has in the previous twenty years.

Read at Medium