Nickle LaMoreaux, IBM's CHRO, emphasizes the importance of resilience and 'learning agility' in job candidates. By asking candidates to discuss past failures, she aims to identify those who can learn and recover quickly in today’s unpredictable job market, heavily impacted by AI. IBM is actively working to normalize failure within the organization, with even CEO Arvind Krishna calling out unsuccessful AI initiatives during office hours. This effort, according to LaMoreaux, is essential for building a culture that values learning from mistakes, a practice often absent in established corporations.
LaMoreaux believes it is essential for candidates to demonstrate resilience through failure and adaptability, which she identifies as 'learning agility'—a critical asset in today’s work environment.
LaMoreaux emphasizes that discussing and normalizing failure helps establish a culture of resilience where employees can learn from mistakes, particularly in the rapidly evolving technological landscape.
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