"Local News Customers in Boston and Providence have been without their local Fox station for more than a month, missing key New England Patriots games. Verizon Fios says it will offer refunds to customers in the Boston, Providence, and Pittsburgh markets who have gone more than a month without key channels - including Fox's NFL broadcasts - because of an ongoing carriage dispute with Cox Media Group."
"Customers will receive further communication this week on how to redeem it. "Verizon has exhausted all options to get Cox to play fair on behalf of our customers," a statement from the company said. The credit is "to show affected customers we have their back," the statement said. The contract dispute between Verizon Fios and Cox Media Group, which cut off some Fox and NBC programming for Fios customers in Boston, Providence, and Pittsburgh, began on Dec. 15, impacting thousands of people."
Customers in Boston and Providence lost local Fox access for over a month, causing missed New England Patriots games. Verizon Fios and Cox Media Group have been in a carriage dispute since Dec. 15 that also cut NBC and other subchannels in affected markets, impacting thousands. Verizon says Cox is demanding unreasonably high fees while Cox says Verizon rejected multiple offers. Verizon will issue a $10.99 credit to cover costs of other platforms and services where the content is available and will provide instructions this week on how customers can redeem the credit.
Read at Boston.com
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