Toronto Police Services has introduced a shorter non-emergency number, *TPS or *877, to improve public accessibility and decrease unnecessary 911 calls. Supt. Greg Watts stated that this initiative is designed to enhance information intake and response times in emergency situations. Recent data show a considerable decrease in 911 wait times to an average of 28 seconds, marking a 69 percent improvement compared to last year. The longer non-emergency number, 416-808-2222, will still be operational for those using landlines or unable to connect through the new short code.
Toronto Police Services has launched a new, shorter non-emergency number, *TPS or *877, aimed at reducing 911 calls and wait times for emergencies.
Supt. Greg Watts emphasized the importance of quick response times in emergencies, stating, "In an emergency, seconds count," and noted efforts to modernize public interaction.
Recent statistics show a significant decrease in 911 wait times, averaging 28 seconds, indicating improvements from the previous year’s figures.
The longer non-emergency number, 416-808-2222, remains available for residents, particularly those using landlines or having difficulty with the new shorter number.
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