"At the height of the incident, the company reported that 30,000 customers across the counties were without water, or experiencing low water pressure. Some residents are also still facing hosepipe bans and flood warnings. The beleaguered water firm has faced heavy criticism from MPs and the public as the outage followed a similar incident last month, where 24,000 people in Tunbridge Wells were left without drinking water for two weeks."
"Continuous supplies have been restored to the town after we implemented our recovery plan which involved keeping local booster pumps switched off for 36 hours so our drinking water storage tank could fill, Dean said. We are very sorry to every single one of our customers who have been affected. We know and understand how difficult going without water for such a long period of time is and how difficult it makes everyday life."
Storm Goretti caused burst pipes and power cuts that led to almost a week of water disruption across Kent and Sussex. At the height of the incident 30,000 customers experienced no water or low pressure, with some residents still facing hosepipe bans and flood warnings. Tunbridge Wells saw 6,500 properties affected, following a separate incident last month that left 24,000 without drinking water for two weeks. South East Water implemented a recovery plan keeping local booster pumps off for 36 hours to allow a storage tank to fill. The company apologized to affected customers. Ofwat launched an investigation that could lead to licence revocation, special administration, or fines.
Read at www.theguardian.com
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