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"Under Ofcom rules, all major energy companies must offer support to struggling customers, with many schemes on offer. This ranges from freebies like electric blankets and efficiency upgrades, all the way to cash grants and debt write-offs. For those who find themselves falling behind on bills, it is always advisable to contact energy providers as soon as possible to see what help is available. All will usually allow customers to negotiate a payment plan that they can afford."
Colder weather has increased heating costs as people try to stay warm. Millions across the UK face high energy prices and cost-of-living pressures this Christmas. Major energy providers are required by Ofcom to offer support to struggling customers. Available assistance includes free items such as electric blankets, home efficiency upgrades, cash grants, and debt write-offs. Customers who are falling behind on bills are advised to contact providers promptly to explore help. Providers typically offer negotiable payment plans tailored to customers' budgets, and some schemes can provide up to £2,000 in certain circumstances.
Read at www.independent.co.uk
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