TikTok's odd behavior was caused by a tech issue-but users' response indicates the app has a trust problem
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TikTok's odd behavior was caused by a tech issue-but users' response indicates the app has a trust problem
"Anyone wanting to get their TikTok fix in the United States recently had a rough time. The app went haywire, kicking off early on the morning of January 25, due to a power outage at a key data center that knocked out services nationwide. Users reported the app crashing, with videos getting stuck and refusing to play, upload, or even hit a single view."
""Since yesterday we've been working to restore our services following a power outage at a U.S. data center impacting TikTok and other apps we operate," the TikTok USDS Joint Venture, which was established this month to oversee the U.S. arm of TikTok following the deal to onshore ownership of U.S. user data, posted on X. "We're working with our data center partner to stabilize our service. We're sorry for this disruption and hope to resolve it soon.""
"The app's vaunted For You page turned into a glitchy mess, looping stale old clips and throwing out thoroughly non-personalized recommendations, while some users struggled to log in or comment on and repost videos. People searching for the latest videos about ICE raids and murders in Minnesota were shown zero results. Ditto if they sought out information on Jeffrey Epstein through TikTok's search bar. Something was up, users felt."
TikTok experienced widespread service outages beginning the morning of January 25 after a power outage at a U.S. data center knocked services offline nationwide. The app crashed for many users, with videos stuck, uploads failing, and the For You page looping old clips while offering non-personalized recommendations. Search results for topics like ICE raids, Minnesota murders, and Jeffrey Epstein returned zero results for some users. Jessica Maddox suggested the winter storm may have caused the outages. The TikTok USDS Joint Venture said teams are restoring services and working with a data center partner to stabilize systems.
Read at Fast Company
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