A Mac user attempted to install an AI assistant from a European startup that claims to outperform ChatGPT and Claude. The onboarding experience within sixty seconds showed multiple unique configuration panels with cryptic input labels. Permission settings were located three layers deep, with no clear route from initial setup to required completion. The user, a UX designer and strategist with over a decade of experience across government and private organizations, felt lost. The experience raised concerns for parents, neighbors, and the 70% of people who already feel generative AI will leave them behind.
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