UX designers function to protect users from mistakes and craft pleasant, intuitive experiences. Common project failures occur when stakeholders impose personal preferences instead of focusing on real users. UX is a problem-solving discipline centered on user needs rather than individual taste. Teams should avoid opinion-driven debates and steer conversations toward facts and evidence. Presenting heatmaps, analytics, user interviews, and A/B test results anchors decisions in real user behavior. Framing problems as an expected part of the process reduces defensiveness and keeps teams aligned on solving user-centered issues.
And you know why it stuck with me? Because as UX designers, we are a bit like that cyborg. Our mission is to create good experiences for people, to protect them from making mistakes while using the products we've created, and to ensure that journey is pleasant, intuitive, and successful for everyone. And sometimes, while we're working, we think... well, I won't say what we think, but let's be honest - we've all been in situations where we wish we could think it out loud and feel scared we thought something "wrong."
Why is this a problem? Because none of us are the user. Please, leave your personal preferences aside. UX design is not art meant to please you personally. It is the science of solving problems. And the problems we solve belong to the people who will use the product. Not to us. And especially not to us because we are involved in some way with this product. We know something more about it than the user does.
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