MindsEye, an action-adventure game launched on June 10 for PC, PS5, and Xbox Series X|S, is encountering serious performance problems that have led many players, particularly on PS5, to request refunds. Sony has begun granting these requests, citing awareness of the optimization issues and an ongoing investigation. The situation draws parallels to the infamous Cyberpunk 2077 case, highlighting ongoing industry challenges with game launches. Meanwhile, developer Build a Rocket Boy is reportedly working intensively to address these issues. A scheduled Twitch stream featuring CohhCarnage was also unexpectedly canceled, adding to the game's controversial launch narrative.
For some players, including on PS5, they're unhappy enough with the action-adventure game's performance to ask for refunds.
MindsEye developer Build a Rocket Boy has noted it's "working around the clock" to fix performance problems and patch the game.
The MindsEye situation has seen people calling back to late 2020 when Cyberpunk 2077 was removed from the PlayStation Store because of technical issues.
Sony is granting refund requests due to the game's optimization issues and are investigating the situation.
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