"Borderlands 4 debuted with largely good reviews from critics as well as some brutally negative reviews on Steam about optimization problems with the PC port. Gearbox Studios CEO Randy Pitchford has been one of his game's most outspoken defenders, and he has disputed players' accounts about performance problems in Borderlands 4. Pitchford has also continued to be vocal on social media in the face of pushback from fans."
"You can do whatever you want. The game is the game. Please get a refund from Steam if you aren't happy with it. You made an analogy to a vehicle. I would not put a Ferrari engine in a monster truck and expect it to drive like a Ferrari. If you tell me about your specification, I... - Randy Pitchford (@DuvalMagic) September 16, 2025"
"Pitchford shared a small selection of hate mail he received, including at least one that used racist language. When responding to a message about mods that fix some of the game's issues, Pitchford offered to signal boost them. Can you post a link? If they've got more help to offer users, I'd love to help signal boost that. We're not an amateur studio and have worked closely with the"
Borderlands 4 debuted with largely good reviews while also receiving brutally negative Steam reviews over PC optimization problems. Gearbox Studios CEO Randy Pitchford defended the game publicly and disputed player accounts of performance problems. Pitchford posted instructions and tips for improving performance on PC and consoles. His interactions with fans sometimes turned frustrated and blunt. He told one player to get a Steam refund and compared mismatched hardware to putting a Ferrari engine in a monster truck. He acknowledged a known PS5 Pro performance drop and advised quitting and restarting until a patch. He shared hate mail and offered to signal boost useful mods.
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