"Proper etiquette is essential in customer service, and retaining tips should be viewed with ethics and respect for paying consumers. The actions of service providers impact their reputation and future interactions with customers."
"We're leaving behind the old system of extraction - reliance on land, labor, and capital - and entering a new world powered by technologies that need no external input to continue growing."
The first book of economics I read was The Serviceberry by Robin Wall Kimmerer. The point of this beautifully written, small book is that different concepts of economies exist.
"It's almost like a sick parody of your book," Pollan said of President Trump's actions in D.C. - cutting a trail through the federal bureaucracy, firing tens of thousands of workers, cancelling the kinds of research grants the book seeks to reform.