#administrative-delays

#administrative-delays

That was the case for Mailan Pacios, a 28-year-old Cuban immigrant living in Tennessee, who was scheduled to take her citizenship exam on January 8, only to receive a notice on January 3 that her appointment had been canceled. It was like a bucket of cold water. It's very painful when you come with the hope of moving forward and this happens, says Pacios, who has two children, owns an air-conditioning business, and insists she has never had legal problems nor been a public burden.

A community college transfer student described the process of having their previous courses evaluated as a "six- to eight-month battle" that soured the joy of transfer admission and sent them on a wild goose hunt to track down prior course materials to prove their worth. "I had to fight with my department and contact all of my old professors from my community college and get syllabi and [approval] took so long ... I had to send it back three times."