âWe want the council to come to their senses today. We want the leader of the council John Cotton to come into the negotiating room. He has not yet been in the negotiating room and he needs to be so we can get this dispute solved.â
Councillor Meiron Jenkins remarked on the implementation by stating, "Implementing ERP systems has been my life for 40 years... but this really is a one-off. It is truly remarkable what a complete mess you made of implementing it."
"The failure to properly invest in ERP implementation capacity and capability and to manage the turnover of staff in key positions within the program was a significant weakness in arrangements."