#customer-communication

#customer-communication

Social media enables utility companies to better connect with consumers by providing timely updates during outages, showcasing improvements, and clarifying common power issues.

Today, it's 2020 all over again, but with tariffs. We face another unexpected bout of uncertainty and apprehension.

Tesco mistakenly informed customers about receiving a significant Clubcard points boost, leading to confusion and frustration, prompting an apology from the supermarket giant.

Creating a PDF report improves customer experience by allowing easy access to vehicle status, whether they wait during repairs or need an electronic copy later.

Due to an unusually high volume of appeals, processing times are currently extended. We are working diligently to review all cases. As of this time, we cannot provide a specific response timeframe for pending cases.

We have made the difficult decision to discontinue this product. Rather than removing it from our website entirely, we wanted to leave this notice so customers are aware of its discontinuation.

Over 4 billion people are already using digital wallets and we at Miss Moneypenny Technologies are taking this everyday technology and turning it into something that will change digital communication forever.

Gallabox's marketing platform allows SMEs to manage all sales and marketing activities within WhatsApp, enhancing customer conversations and improving lead conversion rates.

Cloudflare acknowledged a failure in its Cloudflare Logs service on Nov. 14, resulting in the loss of approximately 55 percent of the collected logs, affecting customer data analytics.

Morrisons has confirmed there are no updates on the reopening date for the Sutton store, which closed for essential maintenance in early July without a set date for reopening.