Artificial intelligencefromFuturism1 week agoAngry Callers Accusing Real Customer Support Staff of Being AIAI technology in customer service has led to heightened frustration among customers and mistreatment of human agents.
fromTravel + Leisure3 weeks agoThis Cruise Line Just Canceled 41 Sailings-What Travelers Should KnowNorwegian Cruise Line is canceling dozens of sailings in 2026 and 2027 due to fleet redeployment. Up to 41 cruises have been affected.
Digital lifefromTheregister4 weeks agoIngram Micro still silent 14 hours after global outage beganIngram Micro's websites and client services are experiencing widespread outages due to technical difficulties, impacting operational capabilities and customer access.
fromGameSpot1 month agoWill Your Switch 2 Arrive In Time? It's The Question On Everyone's MindPreorder delivery for the Nintendo Switch 2 is fraught with uncertainty, with many experiencing last-minute cancellations and delayed arrival times.
fromwww.bbc.com3 months agoM&S customers in limbo as cyber attack chaos continuesMarks and Spencer's ongoing cyber attack disrupts services, affecting customer orders and potentially harming the retailer's reputation.
fromNew York Post4 months agoDelivery driver caught stopping at home, driving away with package: 'This is becoming a joke'Delivery drivers should ensure packages are delivered properly, but some fail to meet this expectation.
fromNew York Post4 months agoRoku slammed over automatic ads playing at startup: 'Considering jumping ship now'Users are frustrated with unskippable ads on Roku before accessing the main menu.
Digital lifefromMail Online5 months agoLloyds, Halifax, Bank of Scotland, and TSB banking apps are DOWNLloyds Banking Group is facing a major outage affecting multiple banks' apps during a crucial pay period for many customers.
London startupfromwww.bbc.com5 months agoLloyds, Halifax and TSB banking apps down, thousands reportThousands of UK banking app users reported significant issues affecting their ability to access online banking.
fromwww.standard.co.uk5 months agoCommunity Fibre down again as thousands of customers complain of losing internet accessCommunity Fibre down AGAIN. now I want some compensation two working days in one month is just not on.London politics
fromMail Online9 months agoBank of America is down - with some people's accounts showing as EMPTYBank of America is facing a nationwide outage affecting online and mobile banking, leaving many customers with incorrect account information.