#customer-service-technology

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#ai-in-restaurants #employee-monitoring #operational-efficiency #workplace-automation
Artificial intelligence
fromABC7 Los Angeles
9 hours ago

Burger King is testing AI headsets that will know if employees say 'welcome' or 'thank you'

Burger King is testing AI-powered headsets called Patty in 500 U.S. restaurants to manage operations, track inventory, provide recipe guidance, and monitor customer service interactions.
Business intelligence
fromwww.bbc.com
1 day ago

Burger King rolls out AI headsets that track employee 'friendliness'

Burger King is testing AI-powered headsets called BK Assistant that monitor employee friendliness through drive-thru conversations and track store operations across 500 pilot locations, with full rollout planned by end of 2026.
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