But Jeffrey Manchester, the robber known as "Roofman," made headlines for being unusually polite when he executed his misdeeds. After he surprised McDonald's employees by dropping in through the roof-hence his nickname-and holding them at gunpoint, he gently reminded one of them to breathe while they collected cash. Before he locked them in the walk-in refrigerator, he made sure that they had coats to wear so they'd be comfortable in the cold.